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Front Office Administrative Assistant

Date Posted: Jul 07, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Massachusetts, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Oct 06, 2026

Job Description

Overview

Why Join Us? We are a long-standing, community-based business that takes pride in building lasting relationships and providing exceptional service to individuals, families, and businesses throughout North Central Mass. We believe in creating a welcoming environment for both our clients and our employees.We are seeking a friendly, dependable, and organized Front Office Administrative Assistant to become an important part of our team. This role serves as the first point of contact for our clients and plays a vital role in ensuring our office operates smoothly each day.This opportunity is ideal for someone who enjoys helping people, staying organized, and working in a professional yet family-oriented environment. No insurance experience or licensing is required. We are happy to train the right person and offer opportunities for learning, professional growth, and advancement for individuals interested in building a long-term career in the insurance industry. What You'll Do Answer incoming phone calls and direct clients to the appropriate team membersWelcome walk-in clients and provide a friendly, professional first impressionAssist clients with payments and basic account inquiriesLook up client information within our agency management systemProcess incoming and outgoing mailScan, organize, and maintain electronic documents and recordsPrepare letters, forms, and other administrative documentsSupport daily office operations to help ensure everything runs smoothlyProvide administrative assistance to team members as needed What We're Looking For A friendly, professional, and dependable attitudeStrong communication and customer service skillsComfort interacting with clients both in person and over the phoneExcellent organizational skills and attention to detailBasic computer proficiency and the ability to learn new software systemsAbility to multitask and remain organized in a busy office environmentPrior experience in an administrative, receptionist, office support, or customer-facing role is preferred but not requiredA positive, team-oriented mindset and willingness to learn What We Offer Full-time, stable schedule: MondayFriday, 8:30 AM5:00 PMStarting pay of $20.00 per hourA supportive, team-oriented work environmentThe opportunity to work for a respected local business with deep community rootsOn-the-job training and professional development opportunitiesPotential for career growth within the insurance industry for those interested in advancing their skills and responsibilitiesWe are an equal opportunity employer and value diversity within our workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected status.If you're looking for a stable, welcoming workplace where you can make a difference and grow professionally, we'd love to hear from you. Apply today for immediate consideration.

Key responsibilities

Not specified in the original listing.

Required skills

  • Administration

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Massachusetts, United States of America

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