Job DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discountsOpportunity for advancementCompany partiesCompetitive salaryFree uniformsTraining & developmentPerks and Benefits:Competitive hourly base pay + tips and Commission ranges from $19.00 to $23.00 per hour based on experience levelMerit-based pay increasesComplimentary service membership for your pup!Who We Are Scenthound is not your everyday dog grooming shop. We are a revolutionary concept disrupting an outdated industry, focused on the dog's overall health and wellness, not only haircuts! Our membership-based business model allows dogs to receive routine maintenance and consistent care. At Scenthound, we are a culturally driven, highly collaborative team that prioritizes dog and employee safety. Through our North Star and values, we inspire the dog-human connection by helping dog parents maintain clean, healthy dogs. If you share our values, we'd love to hear from you!NORTH STAR We enrich the connection between people and their dogs.VALUES Dog First. One Pack. Bring Love. Seek Growth. Make A Difference.About the Position: The front desk sales associate is a vital position at Scenthound requiring exceptional customer service, sales and organizational skills. Also includes cross-training in other positions within the dog wellness business.This position requires:Customer service experience (retail, restaurant, hotel, gym)Strength to lift up to 35 pounds; stamina to stand for long periods of timeReliable transportationWillingness to work in a smoke-free environmentWho We Are Looking For: We are searching for a confident multi tasker who has a passion for sales and customer service. Is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON Self-motivated Team Member who can assist in the day-to-day operations of the Scenter while providing great quality customer service.Tasks:Drive membership sales through health and wellness educationPrioritize dog wellness and safetyAnswer phone calls, schedule customer appointments, manage customer profiles and recordsIdentify when/where help is needed and provide assistance to keep Scenter on scheduleAssist in the creation of an environment conducive to teamwork, open communication, and Scenthound valuesManage client expectations; resolve customer concerns, retain membershipsAdhere to Scenthound sanitary and cleaning practicesDevelop membership leads; Follow up with potential membersPerform other tasks and duties as assigned by the Scenter ManagerSkills and Abilities:Effective communication with team members and dog parentsIndependently solve problems using Scenthound values and culture as a guideAttention to detailTime-management - ability to make an efficient scheduleComputer/ technology proficiencyAccountability; hold oneself and others to a high quality of servicesExperience Preferred
Not specified in the original listing.
Not specified in the original listing.
