Overview

Job Description Job Description Description: Southeast Radiation Oncology Center is seeking a dedicated, service-oriented, and compassionate Medical Front Office Coordinator to join our close-knit Integrative Services and Navigation team. This is a wonderful opportunity to build meaningful relationships with staff and patients, while delivering exceptional care to our community in a collaborative team environment. We prioritize work-life balance, ensuring a fulfilling professional experience for our team members.As a Medical Front Office Coordinator, you will serve as the primary point of contact between providers and patients. Your role will involve providing empathetic support to individuals facing a cancer diagnosis, as you will be interacting regularly with patients and their families, their referring healthcare offices and their integrative providers on the team to ensure a seamless and supportive experience for all.At our center, we believe in caring for our team as well as our patients. We offer a healthy work-life balance so you can thrive both personally and professionally. We are looking for someone who brings a positive, friendly attitude and a genuine passion for patient care, as well as the ability to work effectively in a fast-paced, team-oriented environment.Key SkillsOutstanding verbal and written communicationCaring and confident demeanorExcellent organizational and time management skillsStrong problem-solving abilitiesCustomer-focused with a commitment to service excellenceSkilled in building positive working relationships and fostering collaborationHighly self-motivated with a proactive work ethicAdaptable and responsive to changePunctualityCore ResponsibilitiesSupport Integrative Services team providers in delivering patient care within a collaborative care team model Schedule/reschedule appointments for patients at the Anchorage office Work within each provider's schedule across different locations and track data on their patient visitsIndependently obtain and organize necessary medical records for patient chartsEnsure smooth appointment flow and maintain daily schedule organizationManage patient calls and follow-up communicationsCommunicating with staff members at our other locations as necessaryComplete environmental service tasks as neededWork recall task list for patient follow upsOrganize incoming and outgoing faxesOther duties as assigned to support the director and teamRequirements: High School Diploma (or equivalent)Minimum of two years of experience in medical office preferredProficient in keyboarding and administrative tasks, including strong spelling, proofreading, and grammar skillsProficient in Microsoft Office SuiteExperience working inside Epic and/or other electronic health record databasesPhysical Demands and Work Environment: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.Ability to lift/carry up to 25 pounds. Ability to sit/stand for long periods of time. Capable of managing multiple tasks simultaneously and performing effectively in a fast-paced environmentGood manual dexterity with the ability to perform repetitive hand/wrist motions. Requires mastery of complex language, comprehension, reasoning, and analytical skills typically found in mid to high-level work. Typical clinical environmentModerate noise levelsDisclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with dis