Overview

Freight Planner Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team: Consolidates client orders into optimal load profiles and assigns carriers to loads utilizing transportation management systems Responsible for load planning, optimization, routing, and scheduling of ground-mode transportation Develops and implements final stage system parameters that drive system load assignments that identify, build, and book loads as required in compliance with client routing expectations, driving financial impact to client Responds to client needs by answering e-mails, calls, tracking and moving shipments Serves as the daily direct point of contact for client; direct point of contact for client issues that require immediate attention Recommends corrective action to client or executives to adjust customer complaints From a macro level, monitors and ensures on-time pick-up and delivery based on reports Negotiates with carriers daily and makes decisions on behalf of client within individual client parameters (e.g., up to $1,000 within the lowest rate); makes best financial decision as representative for client Expedites shipments on behalf of client, when necessary Responsible for leading daily, weekly, and monthly meetings with client and GEODIS leadership, as required Leads carrier on-boarding calls and performance calls on behalf of client(s) to ensure carrier leadership and Operations personnel handle freight in accordance with client's expectations Responsible for the development and execution of strategic initiatives that improve service, financial savings, efficiency, productivity, and communication to client and GEODIS Develops proactive problem solving and cost saving opportunities Works with IT implementation team to validate and improve TMS performance; assists with strategic initiatives to increase automation and efficiency Determines work procedures related to assigned clients and ensures that the standard operating procedures are accurate; provides quarterly updates to Training Administrator Validates and approves accrual reports provided by Central Billing Team before clients are billed each week Provides cross-training to coordinators, senior planners, and supervisors as each is expected to be able to step in and support client(s) at any given time; is cross-trained on operational responsibilities for at least two additional clients in order to support when needed Carrier & Vendor Coordination: Liaise with customers, air & ocean carriers, warehouse & trucking providers, and co-loaders to secure capacity, negotiate rates, and optimize routing Ensure adherence to international trade regulations, INCOTERMS, and customs requirements while managing shipping documentation Continuous Improvement to identify opportunities for operational efficiencies, process improvements, and enhanced customer service Supports GEODIS' programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR, and Sustainability Other duties as required and assigned What you need: Minimum 3-5 years of related experience and/or training; or an equivalent combination of education and experience Experience with Transportation Management Systems including Cargowise Ability to use systems, tools, and databases effectively in your area Ability to arrange logistics, transport, and customs clearance for shipments, track cargo and keep customers informed throughout the shipping process Ability to understand freight rates, contracts, and terms with carriers and logistics providers to ensure a cost-effective and reliable transportation solution Ability to apply all procedures and regulations relating to the transport of specific goods such as dangerous goods, perishable