Overview

FreedomDoc Community ManagerThe FreedomDoc Community Manager is responsible for overseeing the operations and strategic direction of the FreedomDoc practices, reporting to the COO. Freedom Healthworks is a direct care & concierge medical practice service platform that provides comprehensive support services to multiple healthcare practices or organizations. The FreedomDoc Community Manager duties are centered around leading our managed service organization efforts, particularly focusing on the operations, expansion, and development of our FreedomDoc clinics. The ideal candidate will possess a proven track record in franchise or network organization operations excellence, growth, and development, demonstrating a unique blend of strategic vision and practical execution.QualificationsBachelor's degree in Healthcare Administration, Business Management, or related field. A Master's degree is preferred.Strong leadership skills with the ability to motivate and guide teams towards achieving strategic objectives.Excellent communication and interpersonal skills, capable of nurturing relationships with diverse stakeholders.Experience in policy development and implementation, with a knack for creating efficient, effective processes.Ability to work collaboratively with physicians, understanding their unique perspectives and incorporating their insights into broader strategies.A strategic thinker with a hands-on approach to problem-solving and decision-making.Proven experience in healthcare management, with specific experience in managing a medical franchise, network, or Managed Service Organization or similar centralized support entity.Strong understanding of healthcare operations, financial management, and regulatory compliance.Familiarity with healthcare technology platforms and IT systems.Knowledge of vendor management and contract negotiation.Role and Key ResponsibilitiesStrategic Expansion: Drive the growth and expansion of FreedomDoc clinics, using your expertise in franchise or network development. Create and implement strategies that effectively scale our network while maintaining quality and service standards.Policy Implementation: Develop and enforce new policies that align with our organizational goals and healthcare standards. Ensure these policies enhance operational efficiency and clinic performance.Physician Collaboration: Work closely with our physicians to understand their needs, concerns, and aspirations. Act as a bridge between the physicians and the organization, ensuring their insights contribute to our strategic direction.Liaison Role: Serve as the primary liaison between corporate headquarters and individual practices. Facilitate communication, align objectives, and ensure that both sides are working harmoniously towards shared goals.Community Engagement: Foster strong relationships with local communities, understanding their healthcare needs, and ensuring our clinics are positioned as primary healthcare providers in their regions.Operational Leadership: Develop and implement strategies to optimize the FreedomDoc practice operational efficiency, focusing on process improvements and standardization of services. Collaborate with the leadership team to establish performance metrics and goals for these practices, ensuring alignment with the overall organizational objectives. Monitor key performance indicators (KPIs) to assess the effectiveness of Freedom Healthworks services and identify areas for improvement.Financial Management: Oversee the financial aspects of the FreedomDoc practices, including budgeting, cost control, and revenue optimization. Analyze financial data, identify trends, and make data-driven decisions to improve financial performance and support its sustainability.Service Delivery and Quality: Ensure that Freedom Healthworks provides high-quality support services to FreedomDoc practices, meeting or exceeding service level agreements. Develop and maintain service standards, policies, and procedures to en