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Financial Services Advocate

Date Posted: Jun 23, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Harrisburg, Pennsylvania, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

The Financial Services Advocate (FSA) at U.S. Renal Care focuses on supporting patients with insurance retention by providing education about various health insurance options, including Medicare and Medicaid. This remote position requires weekly travel to clinics in Pennsylvania and the NYC metro area, where the FSA collaborates with Social Workers and other center staff to help patients navigate their benefits and minimize coverage lapses.

Key responsibilities

  • Deliver proactive patient education to reduce lapses in insurance coverage.
  • Complete initial pre-assessment screenings for new patients.
  • Document patient interactions in tracking systems and complete assigned tasks timely.
  • Support patients during life events affecting their coverage choices.
  • Assist underfunded and unfunded patients with enrollment and education.
  • Submit insurance verification requests and assist with reinstatements.
  • Provide education on Medicaid and Medicare applications and renewals.
  • Engage in open enrollment initiatives and educate patients and clinics.
  • Establish relationships with local brokers and insurance agents.
  • Participate in facility Operation meetings to address insurance risks.

Required skills

  • High school diploma or equivalent
  • 2+ years of experience in a healthcare setting
  • Customer service experience
  • Bilingual skills (a plus)
  • Understanding of ESRD billing and COB rules
  • Ability to multi-task and prioritize tasks
  • Exceptional communication skills
  • Intermediate knowledge of Microsoft Outlook, Word, Excel, TEAMS

What the company offers

  • Medical, Pharmacy, Dental, Vision benefits
  • 401k with employer match
  • Virtual Care
  • Life Insurance
  • Paid Time Off (PTO)

Skills Required

Company Overview

U.S. Renal Care
Ohio, United States of America
116 Current Jobs Openings

U.S. Renal Care is dedicated to improving the lives of people with kidney disease. The organization focuses on providing high-quality dialysis care and is committed to staff education and patient safety. Read More

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