Overview

Financial Operations Coordinator URGENT! EXCELLENT BENEFITS! 100% onsite, St. Louis Compensation & Benefits 40-48K base salary (Please note: final salary will depend on relevant experience, unable to exceed the listed range) OUTSTANDING BENEFITS! 100% employer-paid medical, dental, life, and disability coverage for employees Employer-funded retirement program with immediate vesting and company match eligibility Generous PTO package including vacation, sick time, paid holidays, parental leave, and volunteer service days Additional coverage options available for dependents and supplemental insurance needs Supportive, mission-driven culture with strong work-life balance and long-term career growth opportunities Overview A growing organization is seeking a Financial Operations Coordinator to support account administration, payment processing, reconciliation activities, and customer account maintenance. This position serves as a key resource for resolving account-related inquiries, ensuring accurate financial records, and supporting compliance with internal policies and external requirements. The ideal candidate combines strong customer service skills with attention to detail and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Process account adjustments, refunds, credits, and related financial transactions in accordance with established procedures. Respond to customer inquiries regarding billing, payments, account balances, and account activity through various communication channels. Coordinate invoicing and payment activities involving external funding sources, contracted payers, or third-party organizations. Reconcile account information and assist in resolving discrepancies to maintain accurate financial records. Maintain documentation, audit support files, and operational procedures related to account administration. Monitor compliance requirements and implement process updates as regulations or organizational policies evolve. Partner with internal teams to support account accuracy, issue resolution, and a positive customer experience. Assist with special projects and additional responsibilities as assigned. Qualifications Required Associate degree in Accounting, Business Administration, Finance, or a related field, or equivalent professional experience. Experience in customer service, financial operations, billing, accounting, or administrative support. Experience in higher education, financial aid, student accounts, or other customer-focused financial operations environments is highly preferred. Strong organizational skills and attention to detail. Effective verbal and written communication skills. Proficiency with Microsoft Office applications and business software systems. Preferred Bachelor's degree in Accounting, Finance, Business Administration, or related discipline. Experience working with customer accounts, billing operations, financial transactions, or payment processing. Experience in a highly regulated environment. Skills & Competencies Financial recordkeeping and reconciliation Billing and payment administration Problem-solving and analytical thinking Customer-focused communication Ability to manage multiple deadlines Process improvement mindset Accuracy and attention to detail Work Environment Professional office environment. Extended hours may occasionally be required during peak operational periods. Regular use of standard office technology and computer systems. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individu