Overview

Mid Michigan College seeks individuals who: value collegiality and mutual respect; use data in decision making; are innovative; are service minded; are goal oriented; strive to continually improve themselves and their work processes; are willing to collaborate and seek to add value in every interaction.This position performs financial aid processing to include awarding financial aid to students in accordance with federal, state, and institutional guidelines; and provides support to Financial Aid Administrators. This position will also provide backup support to the Front Desk at both the Harrison and Mt. Pleasant locations. Also assures a high level of customer service through assistance and advisement to students seeking to secure and maintain financial aid resources.1. Performs processing and awarding steps for financial aid applicants, consisting of, but not limited to, the following: FAFSA download processState aid processesInstitutional, Foundation, and private aid processesFile reviewSatisfactory academic progress reviewProfessional judgment Packaging aidStudent communications2. Performs initial processing, awarding, and pre-transmittal of financial aid consisting of, but not limited to the following: Student loan processing stepsCOD import/export process Resolve awarding errors and rejectsUpdate cost of attendance budgetsReconciliation of federal, state, and institutional programsMonitor and resolve issues of overpayments, default, unusual enrollment, and Pell limitsMaintain familiarity with software updates and issues3. Performs data entry on various Federal and State agency web sites to include but not limited to VA Once, FAA Access to CPS online, Common Origination and Disbursement, and National Student Loan Database System. 4. Performs Title IV Return of Funds calculations, including post withdrawal disbursements; prepares and sends student notifications.5. Assists in the filing of Federal and State reporting requirements.6. Assists in gathering data for internal and external stakeholders (e.g., run queries/reports and develop spreadsheets).7. Responsible for pre-transmittal of financial aid funds and reconciliation with the appropriate internal and external departments and agencies.8. Assists in the maintenance of the Financial Aid Policy and Procedure Manual and Web Pages.9. Responsible for initiation and management of automated Colleague system processes. Update system annually.10. Mid (institutional and foundation) scholarship and private scholarship processing.11. Financial Aid Office communications management processes.12. Attends, facilitates, and/or leads staff meetings and in-service programs within the department and college-wide.13. Assists in formal presentations at various on or off campus sites to a diversity of groups.14. Supports and serves as a role model for our mission, vision, values, and customer service initiatives. Adheres to the organization's policies and procedures, and federal, state, and accreditors' rules and regulations. 15. Per the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), a federal consumer protection law, your job position entails functions that meet the definition of a Campus Security Authority (CSA). CSAs have a duty to report any crime to the College's Clery Compliance Officer. This information may be disclosed to them directly, through third-party, or witnessed. As a CSA, you are required to complete annual training which is provided by the College. This training encompasses your role, responsibilities, and reporting obligations. 16. Performs other duties as assigned.Education, Certification, Licensure:Bachelor's Degree in relevant program of study required.Experience:One to two years of progressively more responsible experience in Student Financial Aid preferred.Experience working in a community college or university setting preferred.Ability to work as a member of a multi-disciplinary team, and work effectively with multiple c