Overview

Field Support Specialist Charleston, SCLocation: Charleston, South CarolinaCompensation: $19-$23/HREmployment type: Full-time + benefitsJoin us to make a difference in the underserved pediatric populationAbout Vision To LearnVision To Learn is the largest school-based vision care nonprofit in the country. VTL exists to address one basic premise if you can't see, you can't learn. Vision To Learn provides eye exams and glasses to students in underserved communities at no cost to them or their families to help them succeed in school and in life. Founded in Los Angeles in 2012, Vision To Learn has since expanded to schools across the country. Vision care is critical as 80% of all learning during a child's first 12 years is visual, we work to solve the problem of lack of access by partnering with school districts to provide eye exams and glasses at no charge to families. We have provided over 3.8 million vision screenings, 800,000 eye exams and 650,000 new, prescription glasses in the last decade.For more information about career opportunities and to see the impact of our work, please visit our website Qualified applicants please apply through this direct link or through our website:Position SummaryThe Field Support Specialist will work with a small team that is responsible for all operations, logistics, and support the field staff located on the mobile clinic. The Field Support Specialist will ensure that all schools in the region meets their consent deadlines and that accurate student and clinical data is maintained.Specific ResponsibilitiesSupports daily field operations at schools, summer sites, and mobile clinic locationsConducts phone outreach to families with outstanding opt-ins, provides guidance on next steps, and follows up to increase completion rates.Acts as a runner during clinic days, ensuring a steady and efficient flow of students on and off the mobile vision clinicsMaintains organization of student flow by tracking students scheduled for screenings and exams and ensuring students are brought to the clinic in a timely mannerConducts vision screenings at schools, summer camps, and community-based sitesCompletes and maintains screening data rosters and ensures all screening information is accurate and up to dateInputs, reviews, corrects, and maintains screening, consent, and patient data within internal systems, ie. EHR database and SharePointUploads consent forms and supporting documentation into SPARTA, the organization's electronic health record (EHR) systemCommunicates with families regarding missing paperwork, updated prescriptions, consent forms, and other information needed to complete student examsProvides day-of support to field teams and assists with administrative and EHR-related tasks during clinic visitsSupports Program Manager with operational follow-up, including reporting problematic sites, monitoring low consent form return rates, and assisting with outreach to unresponsive sitesAssists with building and updating exam rosters and communicating any conflicting or missing student informationCoordinates and delivers clinic and office supplies to field teams and mobile clinics as neededPerforms administrative support tasks on an as-needed basis to support overall program operationsWorks on special projects and additional assignments as requested by managementWho You Are Accurate, organized, and detail oriented A self-motivated individual that can work independently and effectively with team members A problem solver Able to learn quickly Willing to commute / travel within specified regionQualifications Excel expertise and computer literacy is required Filing skills (physical and digital) Excellent communication skills Experience with collecting and analyzing data and providing recommendationsOur normal work week is Monday through Friday; however, there are times that employees may need to work OT. Flexibility is a must!Successful candidates will have a proven track record for attention to detail, with posi