Field Service Warranty Administrator Be part of advancing innovation and sustainable transit solutions in the dynamic transportation industry. We are seeking a Field Service Warranty Administrator to support our warranty operations and customer service efforts. This position is primarily remote but requires occasional on-site visits to client facilities. You will play a key role in tracking, coordinating, and reporting warranty claims using our specialized I-Warranty system. Full system training will be provided. Key Responsibilities Process and manage warranty claims using the I-Warranty system Track and coordinate return shipments of warranty parts Communicate with warranty companies to ensure claim resolution Generate and distribute monthly warranty performance reports Maintain accurate records of all claims and parts logistics Collaborate regularly with internal teams and customers by phone and in person Provide strong administrative support to ensure timely and accurate documentation Qualifications Prior experience in warranty administration and logistics OFSC experience is a plus Bilingual skills are a plus Solid administrative experience within an office, manufacturing, or plant environment Excellent attention to detail and organizational skills Strong verbal and written communication abilities Proficiency with computer systems and office software, including Microsoft Office and Excel Ability to work independently while maintaining collaborative client relationships Location: Primarily remote, with on-site customer visits as needed Schedule: Monday-Friday 8:00 a.m.-4:30 p.m. Pay: $33.80 per hour
Not specified in the original listing.
Not specified in the original listing.
