Overview

Want to build a brighter, bolder future and cultivate your career? Join Ecolab's team and help create a world in which we all thrive. Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satisfied guests, protected reputations, and efficient operations. Committed to building lasting relationships, we leverage our industry expertise and science-based guidance in cleanliness, food safety, and public health. Through our collaborative partnerships, we empower customers to elevate their service and ensure the highest safety standards. Ecolab is seeking an Field Service Technician - Pool & Spa to join our team in the Miami, FL market. In this field-based operations role, you will deliver consistent, high-quality customer program execution through reliable service, installations, maintenance, and issue resolution. You will support customers across Institutional business segments, help ensure Ecolab Brand Standards are met, and partner with sales and operations teams to deliver an enhanced customer experience and measurable customer outcomes. How You'll Make an Impact: Provide dispatched, service-intensive support to customers across the market, including aligned and centralized customers Service, troubleshoot, repair, and maintain large resort-style pools and spas, including pool chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment Monitor and evaluate pool and spa water chemistry, identify system or water quality issues, and take appropriate corrective action Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance Complete accurate and timely documentation for all work performed Communicate Ecolab's total value to customers and strengthen customer relationships Partner with sales, distribution, and operations teams to improve responsiveness, reduce friction, and deliver a consistent customer experience Position Details: This is a field-based position and may require travel to the following locations and surrounding areas: Miami, FL Work Schedule: Wednesday - Saturday OR Sunday - Wednesday, consisting of 10-hour shifts. Typical scheduled hours will fall between 10:00 a.m. and 10:00 p.m. local time; however, shifts may be scheduled as early as 8:00 a.m. or as late as 12:00 midnight based on business needs What's Unique About This Role: Access to best-in-class resources, tools, and technology Thrive in a company that values a culture of safety, including top-notch safety training and personal protective equipment Paid training where you will develop the technical and customer skills needed to succeed in the role Receive a company vehicle for business use Build expertise in maintenance, troubleshooting, installations, Ecolab products, equipment, and customer programs across Institutional business segments Work in a team-based operating model with clear role ownership and strong partnership across sales and operations Minimum Qualifications: High School Diploma or equivalent 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment Experience servicing and troubleshooting large resort-style pools and spas Knowledge of pool and spa water chemistry, including testing, balancing, chemical treatment, and water quality management Hands-on experience with pool chemistry equipment and systems, including chemical feeders, automated controllers, pumps, filtration systems, and related components Pos