Overview

Field Service Engineer II - PVD SemiconductorUS-ID-BoiseJob ID: 34295Type: Full-Time# of Openings: 1Category: Field ServiceAdditional Locations CUSAbout the Role This position performs support of high vacuum equipment for PVD and related robotics. Understanding of vacuum technology is helpful, general practices and procedures within the semiconductor field and apply these skills to perform field service duties in a customer's clean room. Position will also provide on-call technical support, which may require off shift work.If you are seeking an opportunity to work with advanced thin film processing tools this could be the position for you! Anelva tools have been delivering cutting edge performance in thin films deposition (PVD), enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. This exciting opportunity is in Boise , ID where you will directly interface with the customer to support their Anelva equipment, which includes troubleshooting and installations. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Your Impact Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time Troubleshoot hardware and software related issues and implement solutions Collect data for software related issues and discuss with headquarters in Japan Accurately document all maintenance activity and provide field service reports Install equipment control software and maintain record of software revision history Participate in the installation of equipment at customers' sites Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work Provide training and assistance to customer engineering team Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees, Escalate serious or complicated repair problems to senior level team members Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19 NOTE: The position requires working a 12 hour day shift on a compressed schedule, alternating between three-day and four-day work weeks. About You: The Skills & Expertise You Bring Typically requires general education and/or vocational training plus 1 to 2 years of related experience.Associates degree or equivalent experience required (bachelor's preferred) plus 2-3 years experience. Candidates without AS or BS may be considered with equivalent experience in the same fieldMulti chamber cluster systems and robotics experience is highly preferredAbility to understand electrical and mechanical drawings for troubleshootingExperience with PLC and other software applications is a plusAbility to work independently following 3-6 months of on the job trainingMust have analytical skills for problem analysis and resolutionMay require upwards of 25% car, air and overnight travel (valid driver's license and acceptable driving record necessary)Decide on problem solving road map and follow methodical means to resolutionDecide and recommend spare and consumable parts for PM's and repairsJob will require international travel for training Valid driver's license and acceptable driving record necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policiesRequires ability to work flexible shifts, including compressed shifts as needed to meet customer requirementsRequires ability to lift approx. 50 lbs.Bilingual Communication skills helpful but not required. (Japanese/English)Substantial amount of standing, walking, typing, grasping, talking and hearing.Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.The worker is required to have close vis