Overview

Field Service Engineer II - PVD SemiconductorUS-OR-HillsboroJob ID: 34586Type: Full-Time# of Openings: 1Category: Field ServiceAdditional Locations CUSAbout the Role Are you seeking an opportunity to work with today's most advanced thin film processing tools? Anelva tools have been delivering cutting edge performance in thin films deposition (PVD) and enabling our customers to manufacture the most advanced hard disks and volatile memories/nonvolatile memories. We have an exciting opportunity in Hillsboro, OR to directly interface with customers to support their Anelva equipment in the field, which includes troubleshooting and installations. This position performs technical support of high vacuum equipment for PVD and related robotics. The individual must understand and have experience with vacuum technology, general practices, and procedures in the semiconductor industry and successfully perform field service duties in a customer's clean room. Position provides on-call technical support, which may require off shift work. This position requires full-time presence at your assigned office(s)/worksite(s)/territory.Your Impact Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time Troubleshoot hardware and software related issues and implement solutions Collect data for software related issues and discuss with headquarters in Japan Accurately document all maintenance activity and provide field service reports Install equipment control software and maintain record of software revision history Participate in the installation of equipment at customers' sites Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work Provide training and assistance to customer engineering team Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees, Escalate serious or complicated repair problems to senior level team members Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19 This position will require a 2-4 week trip to Japan for training during the first 6 months of employment. Candidate must have a valid passport.About You: The Skills & Expertise You Bring Typically requires general education and/or vocational training plus 1 to 2 years of related experience.Associates degree or equivalent experience required (bachelor's preferred) plus 2-3 years experience. Candidates without AS or BS may be considered with equivalent experience in the same field Multi chamber cluster systems and robotics experience is highly preferred Ability to understand electrical and mechanical drawings for troubleshooting Experience with PLC and other software applications is a plus Ability to work independently following 3-6 months of on the job training Must have analytical skills for problem analysis and resolution May require upwards of 25% car, air and overnight travel (valid driver's license and acceptable driving record necessary) Decide on problem solving road map and follow methodical means to resolution Decide and recommend spare and consumable parts for PM's and repairs Job will require international travel for training Valid driver's license and acceptable driving record necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies Requires ability to work flexible shifts, including compressed shifts as needed to meet customer requirements Requires ability to lift approx. 50 lbs. Bilingual Communication skills helpful but not required. (Japanese/English) Substantial amount of standing, walking, typing, grasping, talking and hearing.Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.The worker is r