Overview

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. As a Field Service Engineer Customer Engineer at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.Role Responsibilities: Collaborate with Senior Field Service Engineers Customer Engineers in installing, maintaining, and upgrading customer equipment Use digital analytics for troubleshooting Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers Customer Engineers Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided) Coordinate and communicate directly with customers Fulfill additional duties, as assigned Minimum Qualifications: Completion of an Associate degree, military technical training, field service experience, or trade certification 1-2 years of work experience in customer/field service support, or a related technical field Ability to read and interpret electrical and mechanical schematics Experience diagnosing and resolving basic technical challenges Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics Familiarity with hand tools and their appropriate usage, including digital multimeters Effective written and verbal communication skills Basic knowledge of Microsoft Excel, Word, and PowerPoint Possession of a valid driver's license and the ability to obtain a passport, if travel is required. Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols Preferred Qualifications: 2-4 years of work experience in customer/field service support, or a related technical fieldRequired Education: Minimum of an Associate's Degree Physical Requirements: This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.Additional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 20% of the TimeRelocation Eligible:YesThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms o