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Experienced Service Advisor-CMA&;s Williamsburg Ford

Date Posted: May 21, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Williamsburg, Virginia, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 21, 2026

Job Description

Overview

Carter Myers Automotive is seeking an Experienced Service Advisor for their high-volume operation at Williamsburg Ford. This role offers a strong earning potential between $75,000 and $125,000, with a focus on providing excellent customer service while managing a busy service lane.

Key responsibilities

  • Manage a daily service lane and build long-term customer relationships
  • Write accurate repair orders and clearly explain recommendations
  • Communicate effectively with technicians to keep work moving efficiently
  • Proactively update customers throughout the repair process
  • Deliver a professional, customer-first experience on every visit

Required skills

  • 4-5 years of experience as a Service Writer or Service Advisor in a franchised automotive dealership
  • Experience with dealership DMS platforms (CDK, Reynolds & Reynolds, ADP, or similar)
  • Strong technical understanding of maintenance and repair needs
  • Exceptional organizational and time-management skills
  • Customer-focused mindset with professionalism and teamwork
  • Valid Driver's License and a clean driving record

What the company offers

  • 401(k) with company match
  • Employee Stock Ownership Plan (ESOP)
  • Health, dental, and vision insurance
  • Tuition Assistance
  • Opportunities for career growth within CMA's dealership network
  • Employee discounts on vehicles and services

Skills Required

Company Overview

Williamsburg, Virginia, United States of America

Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work-life balance. CMA celebrates diversity and is committed to creating an... Read More

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