Overview

Job Description: The Executive Director is responsible for the overall leadership, management, and day-to-day operations of the skilled nursing community, ensuring the delivery of high-quality resident care, regulatory compliance, financial performance, workforce engagement, and operational excellence. This position provides strategic and operational oversight of all departments, fostering a culture of accountability, service, safety, and continuous improvement. The Executive Director works collaboratively with residents, families, employees, physicians, and community partners to ensure exceptional outcomes and a positive living and working environment, while maintaining compliance with all applicable federal, state, and local regulations and organizational standards. Essential Job Functions ADMINISTRATION Provide overall leadership and operational oversight for all aspects of the skilled nursing community, ensuring excellence in resident care, customer service, operational performance, and regulatory compliance. Develop, implement, evaluate, and continuously improve programs, services, policies, and operational processes. Lead, mentor, and hold accountable department leaders to achieve operational, clinical, financial, and customer satisfaction goals. Develop, monitor, and manage operating and capital budgets while ensuring responsible stewardship of organizational resources. Monitor key performance indicators, quality measures, resident satisfaction scores, workforce metrics, and financial results, implementing improvement plans as needed. Ensure ongoing survey readiness and compliance with all applicable federal, state, and local regulations. Partner with clinical leadership to promote resident safety, quality outcomes, infection prevention, risk management, and continuous quality improvement. Establish and maintain effective relationships with residents, families, physicians, referral sources, regulatory agencies, and community partners. Conduct routine rounds and inspections to ensure quality standards, operational efficiency, safety, and customer service expectations are met. Lead response efforts related to surveys, audits, investigations, emergency preparedness, and plans of correction. Promote employee engagement, professional development, succession planning, and a positive workplace culture. Lead occupancy growth initiatives and support census development through marketing, networking, and business development activities. Represent the community and organization in professional, civic, regulatory, and industry organizations. Ensure all residents receive care and services in an environment that promotes dignity, choice, quality of life, safety, and resident rights. Perform other duties as assigned.PERSONNEL FUNCTIONSHelp recruit and select qualified managers, supervisors, consultants, and support staff. Collaborate with department managers to address issues and improve services. Ensure sufficient trained staff are present at all times. Support staff development; monitor performance and implement coaching, counseling, or discipline as needed. Address issues up to termination if required. Maintain positive relationships with medical professionals and related organizations via formal agreements. Assist in planning and conducting training, orientation, and ongoing education for staff.SAFETY AND SANITATIONEnsure that all facility personnel, residents, visitors, etc., follow established safety regulations, including fire protection/prevention, smoking regulations, infection control, etc. Ensure that the building and grounds are maintained in good repair. Review accident/incident reports and establish an effective accident prevention program. Ensure development of county-approved Disaster PlanEQUIPMENT AND SUPPLY FUNCTIONSAuthorize the purchase of major equipment/supplies in accordance with established purchasing policies and procedures. Ensure that the building and grounds are maintained in good repair.BUDGET AND PLANNING