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Epic Analyst II (OpTime)

Date Posted: May 17, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Boston, Massachusetts, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026
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Job Description

Overview

The Epic Analyst II (OpTime) at Boston Children's Hospital is an experienced team resource responsible for supporting assigned Epic applications and end users. This role requires a deep understanding of operational workflows and a specialization in specific areas to resolve moderately complex issues while contributing to system optimization and support activities.

Key responsibilities

  • Serve as a team resource with developing expertise in assigned operations and supported Epic applications.
  • Engage with end users to understand business needs related to workflows, data, and system functionality.
  • Conduct operational and technical analysis to inform solution design.
  • Participate in ticket analysis to troubleshoot issues and identify enhancement opportunities.
  • Independently perform moderately complex Epic configuration as per departmental standards.
  • Coordinate implementation of solutions impacting supported applications and teams.
  • Participate in Epic upgrades, including reviewing release notes and supporting testing activities.
  • Communicate effectively with users and stakeholders about supported applications and workflows.
  • Guide less experienced team members in build, testing, and troubleshooting activities.
  • Engage in professional development and knowledge-sharing initiatives.

Required skills

  • Bachelor's degree
  • 3 years of experience supporting Epic applications
  • Experience in operational analysis, application support, and user training
  • Epic certification in OpTime or Anesthesia module
  • Lean Six Sigma Yellow Belt preferred
  • Direct operational domain experience (e.g., revenue cycle, ambulatory, inpatient)

What the company offers

  • Flexible schedules
  • Affordable health, vision, and dental insurance
  • Child care and student loan subsidies
  • Generous levels of time off
  • 403(b) Retirement Savings plan
  • Pension
  • Tuition and certain License and Certification Reimbursement
  • Cell phone plan discounts
  • Discounted rates on T-passes

Skills Required

Company Overview

Boston Children's Hospital
Boston, Massachusetts, United States of America
0 Current Jobs Openings

Boston Children's Hospital is a leading pediatric facility committed to providing the best care for children. Renowned for its innovative pediatric treatment and care, the hospital is involved in advanced medical research and education to further enh... Read More

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