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Entry-Level Medical Administrative Assistant (Healthcare Support)

Date Posted: May 20, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Colorado, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 20, 2026
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Job Description

Overview

Arrow ARC is seeking reliable Medical Support Assistants (MSAs) to provide essential administrative support to Veterans through the VA Eastern Colorado Health Care System. This role requires effective communication, attention to detail, and a strong commitment to Veteran care in various healthcare settings.

Key responsibilities

  • Schedule, reschedule, and cancel Veteran appointments using VistA and CPRS
  • Receive and respond to incoming calls, secure messages, and Veteran inquiries
  • Conduct patient check-ins and check-outs
  • Review, verify, and update demographics, insurance, and other patient data in VA systems
  • Provide support for outpatient consult management
  • Support clinical teams by managing clinic profiles and schedule adjustments
  • Coordinate care across internal VA services and external providers
  • Maintain confidentiality and compliance with HIPAA and federal privacy regulations

Required skills

  • U.S. citizenship
  • High school diploma or GED
  • Oral and written proficiency in English
  • Basic medical terminology knowledge
  • Minimum of 6 months' customer service experience
  • At least 1 year of clerical, call center, or healthcare administrative experience
  • Proficiency with Microsoft Office Suite (Outlook, Excel, Word)
  • Typing and data entry speed of at least 50 words per minute
  • Ability to pass a federal background investigation and obtain Tier 1 security clearance

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Veterans Health Administration
New York, United States of America
2 Current Jobs Openings

The Veterans Health Administration (VHA) is committed to supporting veterans with health care staffing and program support. Arrow ARC, as a certified Service-Disabled, Veteran-Owned Small Business joint venture, works to address critical shortages in... Read More

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