Overview

Engineering ManagerUS-NY-MelvilleJob ID: 35711Type: Full-Time# of Openings: 1Category: Systems Technical SupportCUSA Melville HeadquartersAbout the Role Canon USA in Melville, NY is currently seeking an Engineering Manager (Manager, Engineering). The Engineering Manager will provide leadership and management of all Hardware Engineering Department's operations, which includes, but is not limited to, communicating the Engineering Services & Solutions Division's organizational changes and proactive trend analysis information to internal and external support groups. The position will be responsible for managing, planning and monitoring product development and schedules and assisting with development strategies to integrate Canon digital products with current and new technologies. In addition, he/she will be the liaison for information exchange to Canon Inc. and third party developers. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.Your Impact Leads in planning, managing, and administrating the Hardware Engineering functions for assigned digital Product lines. Establishes short and long term goals, and direction relative to the Department's objectives. Responsible for the continual analysis of departmental procedures and policies in the area of quality assurance, problem escalation and product information distribution.Manages and coordinates the communication of engineering product information to the Engineering Services & Solutions Division's management, Field Digital Solutions Engineers, Training Curriculum Developers, Technical Support Center personnel and as required, to the technical staff of our Resellers.Participates in the development of divisional procedures and program, particularly ones dependent on the performance and technical capabilities of our products.Manages and monitors the initiative to provide proactive and preemptive Trend Analysis. Analyzes all field information to detect any early problems with newly released or released products and respond appropriately with a timely solution.Responsible for personnel related decisions for their department which include, but are not limited to, hiring, training, and performance evaluations. Sets up development schedules and provides training opportunities to ensures that the staff is prepared to represent Canon to various levels of technical expertise.This position will manage the information exchange, problem analysis/escalation, product level of acceptance and new product specifications with the developer (Canon Inc. and OEM partners). This position monitors all information exchanges with their subordinates and the developer to ensure smooth operations.This position is responsible for delivering technical information and assistance to the Aftermarket Product Division. He/She works closely with Sr. Management to deliver to the Aftermarket staff technical matter expertise to ensure that correct and appropriate parts/items are ordered, and equipment and technical data is available for the installation or replacement of new parts.About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 9 years of related experience and management of 2 or more regular full-time employeesAny Engineering discipline is requiredElectrical/Mechanical industry experience is requiredGoogle Workspace experience a plus We are providing the anticipated salary range for this role: $135,990 - $203,650 annually.Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the