Overview

Description: Job Title: Engagement ManagerDepartment: DevelopmentReports To: Director of Development, SpringfieldClassification: Regular Full-Time, Exempt Primary PurposeThe Engagement Manager plays a key supporting role within the Development team, focused on event logistics, volunteer coordination, third-party fundraising, donor event experience and stewardship, and social media support. This position enables the Director of Development to concentrate on high-level revenue strategies-such as major gifts and corporate partnerships-by supporting the execution and logistics for regional signature and third party events. The Engagement Manager ensures seamless event execution, deepens community involvement, and drives revenue through third-party partnerships and local engagement. Requirements: Primary ResponsibilitiesSignature Event SupportCollaborate in the planning and day-of execution for logistical aspects of all signature fundraising events.Coordinate event operations, including vendor relations, run-of-show timelines, procurement tracking, auction item coordination, and registration processes.Recruit and oversee event-day volunteers.Work closely with Executive Director and Development Director on budget tracking and revenue growth.Third-Party Event OwnershipIdentify, cultivate, and support third-party fundraisers (e.g., community-initiated events, awareness campaigns).Review and respond to third party event applications and inquires.Represent Ronald McDonald House at third-party events and serve as the primary point of contact for hosts.Own and track third-party event revenue goals; provide regular reporting on progress.Volunteer Coordination Serve as the lead liaison for volunteers supporting signature and third-party events.Ensure all volunteers are trained, scheduled, and supported for a mission-driven experience.Develop event-specific volunteer role descriptions and logistics plans.Communications & Social Media SupportCollaborate with Director of Development to create event communication plans and social media outreach regarding signature events.Create and schedule event-related and third-party fundraising posts via social media platforms.Coordinate with the Executive team to ensure consistent branding and messaging.Support distribution of newsletters, campaign updates, and event communications.Giving Society & Donor Stewardship SupportAssist in planning and execution of giving society recognition events (such as the Grand Givers Celebration).Provide donor stewardship support, particularly for lower-level donors, through timely communications and engagement.Leadership Board CoordinationProvide logistical and coordination support for Leadership Board activities and meetings.Support board engagement during key events and internal celebrations.Recruit for, Develop and Oversee Teen Board as relevantMcDonald's Round Up Recognition Collaborate with local McDonald's restaurants to promote the Round-Up for Ronald McDonald House initiative and stewarding local store managers to encourage and drive revenue through this program. Develop and implement strategies to raise awareness about the Round-Up for Ronald McDonald House program, increasing participation and support from the local community.Key QualificationsExperience Required3-5 years of experience in nonprofit development, fundraising event coordination, or community engagement.Demonstrated success in event execution, volunteer coordination, and/or third-party fundraising.Experience in nonprofit communication or marketing support is preferred.Skills & AttributesProven ability to manage event logistics and handle multiple projects simultaneously.Excellent verbal and written communication skills.Strong interpersonal skills and community-oriented mindset.Detail-oriented with solid time management and organizational ability.Proficiency in Microsoft Office and CRM/Event Software (Greater Giving, Raiser's Edge NXT, and Canva).Familiarity with social media platforms (Instagram, Fa