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Electronic Technician 3

Date Posted: Jun 28, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Burnsville, Minnesota, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 26, 2026

Job Description

Overview

At Shutterfly, the Electronic Technician 3 role focuses on providing technical support and assisting with equipment assembly for various business lines. The technician will engage with end users to resolve technical issues, ensuring excellent customer service and effective communication.

Key responsibilities

  • Perform equipment kitting, assembly, and shipping support
  • Provide technical support for computers, cameras, lighting, and proprietary software
  • Log issues accurately and escalate as necessary
  • Deliver professional customer service and resolve internal customer experience issues
  • Analyze issues to determine root causes and implement fixes
  • Perform equipment repair and maintenance work
  • Create and maintain documentation for user support and troubleshooting

Required skills

  • High School Diploma or GED
  • 1-2 years in technical support or related experience
  • IT function specialty certification (e.g., A+, Network +), preferred
  • Proficiency in equipment repair and documentation
  • Ability to use call tracking software efficiently

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Burnsville, Minnesota, United States of America

Shutterfly is a company dedicated to self-expression, particularly through capturing moments for families and children. As part of the Lifetouch brand, they have a long history of providing photographic services, including for educational institution... Read More

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