Overview

Job DescriptionJob DescriptionThe QA/QC Director is a mission-critical executive leadership role responsible for setting the strategic direction, governance, and performance standards of the company's quality program. This role oversees enterprise-wide QA/QC initiatives, ensuring alignment with mission-critical project requirements, client expectations, and regulatory standards. The Director drives a culture of quality excellence, establishes scalable processes, and partners with executive leadership, operations, and clients to mitigate risk and ensure flawless project execution. With direct impact on company reputation and project success, this role ensures all systems are delivered with the highest levels of reliability, performance, and compliance in mission-critical environments.The Director partners closely with executive leadership, operations, and clients to implement data-driven quality programs, lead continuous improvement initiatives, and ensure alignment with regulatory requirements and industry best practices. This position plays a critical role in elevating quality performance, strengthening client confidence, and supporting the successful execution of complex, large-scale projects.Essential Functions, Duties, and ResponsibilitiesTasks may include, but are not limited to the following: Develop, implement, and maintain company-wide QA/QC policies, standards, and procedures Provide leadership and oversight of QA/QC programs across multiple projects and regions Establish and monitor quality metrics, KPIs, and reporting frameworks to track performance Lead continuous improvement initiatives to enhance quality, efficiency, and consistency Ensure compliance with applicable codes, standards, regulatory requirements, and client specifications Oversee audits, inspections, and quality reviews across projects Partner with Operations, Safety, and Prefabrication teams to integrate quality processes Provide guidance and support on complex quality issues, risk mitigation, and root cause analysis Support commissioning, turnover, and client acceptance processes Develop and lead QA/QC training programs and workforce development initiatives Collaborate with executive leadership on strategic planning and operational excellence Represent the company in client meetings, audits, and quality-related discussionsKnowledge, Skills and Abilities Required Knowledge, Skills, and Abilities: Expert knowledge of QA/QC systems, processes, and construction quality standards Strong understanding of electrical construction practices, codes (NEC), and regulatory requirements Strategic leadership and organizational development skills Advanced problem-solving and root cause analysis capabilities Strong business acumen and ability to align quality initiatives with company goals Excellent communication and executive-level presentation skills Ability to influence and collaborate across multiple departments and leadership levels Proficiency with QA/QC systems, data analysis tools, and reporting platforms Strong attention to detail with a focus on continuous improvement and operational excellenceSupervisory Responsibilities Provides leadership and oversight of QA/QC Managers, Leads, Inspectors, and Technicians Establishes department goals, performance expectations, and accountability standards Coaches, mentors, and develops QA/QC leadership and staff Oversees workforce planning, staffing, and succession planning for QA/QC function Evaluates performance and supports employee development and training initiativesWork Environment/Physical Demands/Position Type and Expected Work TimeWork Environment:This position requires a combination of office and field work. Work performed primarily in office settings with frequent travel to active construction sites and regional operations Exposure to construction environments including noise, dust, weather conditions, and active equipment during site visits Regular interaction with executive leadership, project teams, and cl