Overview

Job Description Job Description Field Service EngineerPay: Approximately $80,000 annualized, plus overtime at time-and-a-halfThe OpportunityOur client is an established Northeast Ohio manufacturer of specialized electrical equipment used in utility, industrial and manufacturing environments.They are seeking a hands-on Field Service Engineer / Field Service Technician who can eventually develop into the company's Field Engineering Manager.This is a unique succession opportunity. The person hired will train directly under the company's current field engineering leader, a highly knowledgeable technical professional who has been with the organization for more than 20 years. The goal is to transfer his technical knowledge and customer experience to the new hire before his eventual retirement.The position will initially be a hands-on hourly field service role. As the individual completes training and demonstrates the ability to independently handle the technical and customer-facing responsibilities, there is an opportunity to transition into a salaried position and ultimately assume leadership of the Field Engineering function.This is not a desk engineering position. It combines electrical troubleshooting, preventive maintenance, field service, customer interaction and hands-on technical work.What You'll Be DoingTravel to customer locations to install, inspect, test, troubleshoot, repair and maintain specialized electrical equipment.Perform preventive maintenance and identify potential equipment problems before failures occur.Troubleshoot transformers, electrical controls, protection relays, wiring, switches and related electrical components.Work on and around low- and medium-voltage electrical systems, including occasional work in utility substations and high-voltage environments.Read and interpret electrical drawings, schematics and wiring diagrams.Perform panel wiring, testing and troubleshooting as needed.Use electrical test equipment, hand tools and power tools safely and effectively.Interface with electricians, utility linemen, engineers, project managers, inspectors and other customer representatives.Explain technical problems, findings and recommended solutions clearly to customers.Prepare field service reports documenting work performed, problems identified, repairs and recommended follow-up.Work with internal engineering and manufacturing personnel to resolve technical issues.Gradually assume greater responsibility for the company's Field Service Engineering function.What We're Looking ForA four-year engineering degree is not required. The company is more interested in finding someone with a strong electrical foundation, hands-on ability, troubleshooting skills and the desire to learn.Potential backgrounds include:Journeyman or Industrial ElectricianUtility Electrical TechnicianElectrical Field Service TechnicianTransformer Service or Testing TechnicianSubstation TechnicianProtection & Controls TechnicianSwitchgear TechnicianIndustrial Maintenance ElectricianElectrical Equipment ManufacturingCandidates from either union or non-union backgrounds will be considered. The company itself operates in a non-union environment.Technical ExperienceStrong transformer knowledge is highly desirable and will be an important part of thisposition.Experience with several of the following would be valuable:Transformers and electrical power distributionMedium-voltage electrical systemsProtection and control relaysSwitchgearControl panels and panel wiringElectrical schematicsElectrical troubleshootingIndustrial or utility preventive maintenanceElectrical testing equipmentSubstation environmentsExperience with the company's exact equipment is not required. The company is prepared to invest significant time in training someone who has the right electrical foundation and aptitude.More Than a Technical RoleThis person will frequently be the face of the company at customer locations.You must be comfortable working independently and interacting pro