Overview

Carter MachineryLocation: Manassas, VA 20109, USACategory: Service OperationsPosted Date: June 9, 2026Requisition_Number: ELECT006303Schedule: Full TimeEOE Statement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.Join a Company That's Built to Elevate You. At Carter Machinery, we don't just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We've built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward. Job Title: Electric Power Generation (EPG) Service Advisor Location: Manassas, Virginia Starting Compensation Range: $64,000 - $83,000 per year The EPG Service Advisor is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. Requirements for the EPG Service Advisor position include:Must be proficient with Microsoft Office ProductsMust have excellent customer service skills and the ability to deal with stressful situationsMust be a strong communicator with excellent oral and written communication skillsMust be able to effectively multi-taskMust have an attention to detailWorking knowledge of the function and repair of heavy construction equipment, preferredMust be able to work any shiftPromote a positive customer experienceUphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way Seeking Candidates with: Mi nimum two years' service related experienceElectric power generation exposureHigh School diploma or equivalentPhysical Requirements: Required to sit and talk or hear Frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms Occasionally lift and/or move up to 20 pounds Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus Competitive Compensation and Benefits: Health, dental and vision insurancePaid time off401(k), $0.75 to $1.25 match up to 6%Life and disability insurance In-house training instructors/programsTuition reimbursementEmployee referral bonus programTool allowances and tool loansDiscounts on cellular phone service, computers, and vehiclesOpportunities for overtimeShift differential (if applicable)You'll gain access to real learning, real advancement, and a real future in a company that's reshaping what it means to lead in our industry. If you're looking for purpose, possibilities, and a team that wins together - you belong at Carter Machinery. Come build what matters and build your future with us. Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace. PM21PI3ea60-9749