Overview

Title: Rapid Re-Housing Case Manager (FT)Level: Case ManagerDepartment: Domestic Violence Supportive HousingReports to: Senior Case Manager, DVSHSalary Range: $52K-$56KLocation: Chantilly, VA FLSA Status: ExemptAbout Us:Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organizations inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children.Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)About the Role:The Domestic Violence Rapid Rehousing Case Manager is a vital team member of the Domestic Violence and Supportive Housing (DVSH) program at Shelter House. The case manager supports survivors of domestic and sexual violence, stalking, and/or human trafficking who are experiencing homelessness as a result of fleeing abuse. This position is responsible for providing direct services by collaborating with survivors to identify and assess needs, facilitate connections to appropriate resources, and support survivors in increasing their safety and housing stability. The case manager uses their knowledge of housing opportunities and services in the community to assist survivors in obtaining and maintaining permanent, safe housing. In addition to support with housing identification, wraparound case management is utilized to provide families with connections to resources to address a variety of other needs such as legal, medical, and financial assistance. Case management services are provided in a client-centered manner driven by the survivors self-identified goals and with respect for self-determination.How you will contribute:Collaborate with clients to evaluate safety and social needs, housing history and barriers, financial management and budgeting, and develop and achieve individualized goalsMaintain a caseload of between 12-18 clients at a time, providing client-centered, trauma-informed servicesProvide mobile advocacy services by regularly meeting with clients in a safe location in the community Engage with clients to create individualized safety plans and educate clients on the dynamics of domestic violenceIdentify resources to help clients increase their levels of physical and emotional safetyAssist clients in filing for protective orders and support clients with court accompanimentCollaborate with clients to develop sustainable budgets and facilitate connections to financial literacy programsUtilize the housing-first model to develop focused and individualized service plansProvide housing search assistance to clients by identifying leads, assisting with applications, and attending toursEstablish relationships with local properties and landlords and advocate on behalf of clientsEducate clients on tenant rights and responsibilities and housing discrimination lawCoordinate the provision of monthly rental assistance and track all payments providedDocument all communication with clients in detailed case notes; ensure client files and data are regularly updatedEnsure services are implemented in accordance with agency philosophy, best practices, grant requirements, and all applicable federal, state, and local regulationsPartner with community providers and allied professionals to ensure the delivery of comprehensive, wraparound servicesParticipate in regular trainings, staff meetings, and one-on-one supervision meetings with the Senior Case ManagerProficiently utilize Microsoft Office software as a part of day-to-day work requirementsExemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Acc