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DME Customer Service Rep

Date Posted: Jun 25, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Missouri, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026

Job Description

Overview

The DME Customer Service Rep at L.E. Cox Medical Centers serves as a vital contact for the CoxHealth at Home DME team, managing incoming requests for durable medical equipment items and services. This role requires interacting with patients, caregivers, and healthcare staff to ensure that services are established and inquiries are addressed efficiently.

Key responsibilities

  • Receive incoming requests for DME items/services via phone, fax, and electronic referrals
  • Direct new orders to the appropriate team within CoxHealth at Home
  • Provide information to patients and caregivers on establishing services
  • Assist existing patients with inquiries and troubleshooting
  • Collaborate with coworkers to gather necessary information for patient needs
  • Follow established protocols while working independently

Required skills

  • 1 year customer service experience
  • Preferred: 1 year experience in a healthcare or DME setting
  • Strong communication skills
  • Problem-solving ability
  • Flexibility and multitasking skills
  • Proficiency in Microsoft Office
  • Empathetic attitude toward patients and families

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Missouri, United States of America

L.E. Cox Medical Centers focuses on providing quality educational experiences for children and values the role of teachers in fostering child development. The centers emphasize a supportive and safe learning environment for children aged 6 weeks to 1... Read More

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