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DME Customer Service Rep

Date Posted: Jun 23, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Missouri, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

The DME Customer Service Rep at L.E. Cox Medical Centers serves as a central point of contact for the CoxHealth at Home DME team, handling incoming requests for durable medical equipment (DME) items and services. This role involves direct communication with patients, caregivers, and healthcare staff to facilitate service requests and troubleshoot inquiries.

Key responsibilities

  • Receive and direct incoming requests for DME items and services via phone, fax, and electronic portals
  • Communicate with patients, caregivers, and healthcare providers regarding service establishment
  • Assist existing patients with inquiries and troubleshooting for DME items and services
  • Develop relationships with coworkers to effectively gather information for patient needs
  • Work independently while adhering to established protocols
  • Collaborate with teammates to ensure timely resolution of patient needs

Required skills

  • High School Diploma or Equivalent
  • 1 year customer service experience
  • 1 year experience in a healthcare or DME setting (preferred)
  • Problem-solving skills
  • Empathy and communication skills
  • Multi-tasking and time management skills
  • Microsoft Office proficiency

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

L.E. Cox Medical Centers
Missouri, United States of America
165 Current Jobs Openings

L.E. Cox Medical Centers focuses on providing quality educational experiences for children and values the role of teachers in fostering child development. The centers emphasize a supportive and safe learning environment for children aged 6 weeks to 1... Read More

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