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Dispatcher/CSR

Date Posted: May 21, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Knoxville, Tennessee, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 21, 2026
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Job Description

Overview

Chancey & Reynolds is seeking a Dispatcher/CSR to manage the daily schedule for service technicians and installation teams in Knoxville, TN. The role involves answering incoming calls, booking jobs, and ensuring effective communication with customers in a fast-paced, team-oriented environment.

Key responsibilities

  • Maintain the daily schedule for service techs and installation teams
  • Answer incoming calls and book jobs for the service department
  • Communicate with customers for follow-ups and scheduling
  • Perform multitasking and maintain high typing skills in a fast-paced environment

Required skills

  • 1-3 years experience in customer service, dispatching, or project management
  • Proficient in communication and customer service skills
  • Familiarity with Service Titan and HVAC dispatching
  • Strong organizational and multitasking abilities
  • Geographical knowledge of service area or map reading skills
  • High school diploma or GED

What the company offers

  • Hourly wage of $18-20

Skills Required

Company Overview

Chancey & Reynolds
Knoxville, Tennessee, United States of America
2 Current Jobs Openings

Chancey & Reynolds provides services in the field of customer service and dispatching. They have a focus on maintaining teamwork and efficiency within a fast-paced environment. Read More

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