Overview

Director, IT/IM- WIC Overseas Program - Hybrid Position contingent upon successful contract award Lead Information Technology & Information Management Across a Global Program Choctaw Advantage Solutions (CAS) is seeking an experienced Director, IT/IM to provide strategic and operational leadership for information technology and information management in support of the Women, Infants, and Children (WIC) Overseas Program , TRICARE Overseas Program Office , and Department of Defense (DoD) . The Director, IT/IM will be responsible for the overall planning, management, security, performance, and continuous improvement of the program's IT and information management environment. This position will oversee enterprise systems, network infrastructure, end-user support, cybersecurity, data management, system availability, technology integration, and IT governance across geographically dispersed program locations. The ideal candidate will bring extensive experience managing enterprise IT environments, multidisciplinary technical teams, cybersecurity and compliance requirements, data systems, and multi-site operations, preferably within a Federal Government, DoD, healthcare, public health, or similarly regulated environment. This role requires a strategic technology leader who can translate organizational and program requirements into secure, reliable, scalable, and cost-effective IT and information management solutions. Key Responsibilities Provide strategic leadership and overall direction for the program's Information Technology and Information Management (IT/IM) functions. Develop and execute an IT/IM strategy aligned with organizational objectives, contractual requirements, operational needs, and long-term program goals. Lead the planning, implementation, operation, and continuous improvement of enterprise IT systems supporting the WIC Overseas Program. Oversee network infrastructure, systems administration, cloud and on-premises environments, cybersecurity, telecommunications, desktop support, applications, databases, and end-user technology. Manage IT operations across geographically dispersed and potentially international program locations. Establish standardized IT policies, procedures, processes, service levels, and performance measures across all supported locations. Ensure reliable availability, performance, scalability, and continuity of critical information systems and technology services. Provide oversight of IT service management, incident management, problem management, change management, configuration management, and asset management. Develop and maintain IT disaster recovery, business continuity, backup, and system recovery strategies. Ensure information systems and technology infrastructure comply with applicable Federal, DoD, contractual, cybersecurity, privacy, and regulatory requirements. Establish and maintain appropriate information security controls to protect sensitive Government, program, employee, and participant information. Coordinate cybersecurity activities, vulnerability management, access controls, security assessments, incident response, and remediation efforts. Oversee user access management, account provisioning, authentication, privileged access, and system authorization processes. Develop and maintain appropriate policies governing data privacy, data protection, records management, information sharing, and data retention. Ensure the integrity, availability, confidentiality, and appropriate use of program information and data. Provide leadership for system integration, data exchange, interoperability, and technology modernization initiatives. Evaluate emerging technologies and make recommendations regarding technology investments, system enhancements, infrastructure improvements, and modernization initiatives. Develop and manage IT budgets, technology forecasts, resource requirements, and acquisition strategies. Oversee IT vendors, subcontractors, technology partners, and service providers as applicab