USAA is seeking a dedicated Director of Claims Operations for the Field CAT Team, responsible for guiding auto, property, and claims operations member service teams. This role involves leading change management, claims strategies, and technology adoption to ensure service excellence and compliance across multiple teams. Candidates should expect a mix of remote and on-site work, depending on their location, with a focus on supporting the military community.
USAA is committed to empowering its members, primarily from the military community, by providing financial security through competitive products and exceptional service. The organization values honesty, integrity, loyalty, and service, which shape it... Read More