Overview As the senior leader of CDK's Consulting organization, you will drive revenue, profitability, delivery quality, and customer outcomes while developing a high-performing team. You'll bridge strategy and execution, identifying growth opportunities and ensuring disciplined delivery across engagements. You'll partner across Finance, Sales, Product, and Professional Services to scale consulting services and recurring revenue. You will shape the organization's talent development and operational excellence and lead with a customer-first mindset. This role offers impact through strategic growth, cross-functional collaboration, and leadership of leaders. Compensation / BenefitsPaid Time Off401K Matching ProgramTuition ReimbursementMedical, dental, and vision benefits ResponsibilitiesDrive revenue, margin, productivity, and operational targets for the Consulting organizationMaintain visibility into performance metrics, capacity, pipeline, and delivery forecastsIdentify risks/opportunities early and develop actionable plansPartner with Finance, Sales, Product, and other CDK teams to achieve objectivesExpand Consulting revenue through new services and cross-functional initiativesEnsure high-quality consulting delivery across customers and engagementsEstablish expectations for customer outcomes and measurable impactBuild trusted relationships with customers and executive stakeholdersSupport leaders and consultants in navigating complex engagements and escalationsFoster a customer-first culture with focus on measurable value and long-term relationshipsLead, coach, and develop Consulting managers and professionalsCreate a culture of accountability, collaboration, and continuous improvementSet clear performance expectations and manage productivity and outcomesDevelop future leaders and succession opportunitiesAttract and retain high-performing consulting talentPartner with Sales to identify and develop new opportunitiesTranslate strategy into execution with measurable business outcomesDrive disciplined management of billable productivity, capacity, scheduling, and deliveryUse data to identify trends and improve resultsEstablish consistent operating rhythms across the organizationcontinuously improve processes for efficiency, scalability, and experience Key requirements10+ years of progressive leadership experience in consulting, professional services, automotive retail, SaaS, technology, or related industryBachelor's degree or equivalent experience6+ years of people leadership experienceProven ability to lead managers and geographically dispersed teamsStrong financial and business acumen with experience managing revenue, profitability, productivity, and KPIsProven success in building high-performing teams and leadersExperience managing complex customer relationships and executive stakeholdersStrong understanding of consulting and professional-services delivery modelsExperience partnering with Sales to grow customer relationshipsAbility to translate strategy into execution and measurable outcomesStrong communication, presentation, negotiation, and executive presence skillsleadership and people developmentstrong communication and executive presencestakeholder management and negotiationfinancial acumenrevenue management and KPI trackingSaaS and professional services delivery models
Not specified in the original listing.
Not specified in the original listing.
