Overview

Job Description Dir, Communications and Public Affairs location: SALT LAKE CITY, UT, US, 84116 Company: PacifiCorp POWER YOUR GREATNESS PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion & belonging. General Purpose Provide strategy and leadership in media relations, stakeholder engagement, public affairs and reputation management for PacifiCorp and Rocky Mountain Power. Manage team of communications specialists responsible for Rocky Mountain Power. Develops strategic communications strategy including key message development by audience, objectives, tactics by channel, comprehensive feedback on engagement and measurement against key performance metrics. Works with input from internal stakeholders to conceive, plan, develop, implement and measure strategic communications programs that favorably position the company as a relevant and credible energy services leader committed to innovating on behalf of its customers, communities and constituents. Contribute to the success of company's customer-centric transformation by conceiving, managing and monitoring proactive strategic communications strategies that inhibit opposition, remove barriers and fortify the company's role in local communities and key stakeholder circles. Coach and develop communications specialists and program managers to progress the advancement of the company's communications efforts and talent development. Advise and support company executives on communications techniques that reinforce and substantiate what sets us apart, as well as protect and uphold our corporate reputation. Drive impact and consistency of approved external messages by collaborating with other corporate communications and marketing experts, as well as other company leaders in community, operations, regulation, government affairs and regional business management to integrate them across key touchpoints, programs and channels. Responsibilities • Manage a team including their direct day-to-day activities, training and professional development. • Set strategic communications strategy including outage communications, legislative communications, wildfire communications, energy transition, transmission growth and regulatory strategy and filings. • Utilize comprehensive communications skill set and experience to determine the appropriate mix of communications activations. • Work with internal stakeholders, senior and business unit leaders to develop and implement communications plans to enhance PacifiCorp and Rock Mountain Power's brands and reputation. • Responsible for reputation management, issues management and developing communications materials and message on often volatile and sensitive topics. • Develop and implement strategic communications that are highly sensitive, complex, and political in nature. • Interact with media, offer interviews, and act as a spokesperson for the company. Serve as a key contact for media on often volatile and sensitive topics • Ensure coverage of media hotline for Rocky Mountain Power and ensure timely response to media inquiries. • Development of executive communications materials including talking points, speeches and presentations. • Establish and maintain operational/customer service outage response communications plan. • Establish and maintain wildfire mitigation communication program that showcases the work of the company across the service area. • Establish and maintain a peak load response communications plan. • Influence programs to address ongoing issues as well as initiatives that focus on protecting and enhancing the business objectives and reputation of the company. • Promote a general environment of understanding in support of the company's overall strategy, policies and priorities. • Provide communications counsel and support to the company. • Focus on strategic communications that are prioritized, fo