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Digital Support Specialist I

Date Posted: Jun 30, 2026
Yearly: £ - £
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Job Detail

  • location_on
    Location Port Charlotte, North Carolina, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

As a Digital Support Specialist I at SPECTRUM, you will enhance sales by efficiently managing customer orders and inquiries while promoting the company's products and services. This role emphasizes collaboration across departments and excellent customer service to drive customer satisfaction and retention.

Key responsibilities

  • Employ sales strategies to enhance product and service offerings
  • Process orders for cable, internet, voice, and mobile services
  • Address order issues across various vendors
  • Collaborate with departments to support customer inquiries
  • Promote exceptional service in adherence to company policies

Required skills

  • 2+ years of experience in sales or customer service
  • Fluent in English with strong communication skills
  • Excellent organizational and multitasking abilities
  • Proficient in computer usage and software applications
  • Strong problem-solving skills
  • Familiarity with cable and telephony products and services
  • Experience with consultative sales techniques

What the company offers

  • Comprehensive pay and benefits package

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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