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Digital Support Specialist I

Date Posted: Jun 29, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Port Charlotte, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026
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Job Description

Overview

Join SPECTRUM as a Digital Support Specialist I in Charlotte, North Carolina, where you will enhance sales by efficiently managing customer inquiries and orders. This role involves collaboration across departments to promote various digital products and services while adhering to company policies.

Key responsibilities

  • Employ sales strategies to enhance product and service offerings
  • Contribute to customer satisfaction and retention
  • Process orders for cable, internet, voice, and mobile services
  • Address order issues with various vendors
  • Collaborate with colleagues to share successful sales techniques

Required skills

  • High School Diploma or Equivalent
  • 2+ years of experience in sales or customer service
  • Fluency in English with strong communication skills
  • Excellent organizational and multitasking capabilities
  • Effective problem resolution skills
  • Computer proficiency and familiarity with software applications
  • Experience with consultative sales techniques

What the company offers

  • Comprehensive pay and benefits package supporting employee well-being
  • Opportunities for employment and advancement
  • Commitment to a diverse workforce

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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