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Digital Support Specialist I

Date Posted: Jun 26, 2026
Yearly: £ - £
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Job Detail

  • location_on
    Location Port Charlotte, North Carolina, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 25, 2026
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Job Description

Overview

As a Digital Support Specialist I at SPECTRUM, you will engage with customers to assist them with their digital interactions and enhance sales through efficient handling of orders and inquiries. This role involves collaborating with various departments to promote products and services while ensuring exceptional customer service.

Key responsibilities

  • Employ sales strategies to enhance product and service offerings
  • Process orders for cable, internet, voice, and mobile services
  • Address order issues across various vendors
  • Contribute to customer satisfaction and retention
  • Work independently and collaboratively in a team environment

Required skills

  • Fluent in English with strong communication skills
  • Excellent organizational and multitasking capabilities
  • Effective problem resolution skills
  • Proficient in computer usage and software applications
  • Experience in sales or customer service (2+ years)
  • Familiarity with cable/telephony products and services
  • Knowledge of Cable, Internet, Voice, and Mobile industries

What the company offers

  • Comprehensive pay and benefits package
  • Opportunities for employment and advancement
  • Commitment to workforce diversity and inclusion

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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