Position Title: Digital Product Owner Posting Number: S328P Department: Institutional Advancement - Dept Position Type: StaffJob Description: Job SummaryThe Digital Product Owner oversees the design, development, and continuous improvement of business processes and solutions within Virtuous Raise and HubSpot. Serves as a subject-matter expert and primary liaison between business stakeholders, end-users, and ITS , providing guidance, resolving complex issues, and prioritizing system enhancements. Partners with technical teams on security, integrations, performance, maintenance, and upgrades to ensure digital products effectively support departmental and institutional objectives.Essential Job Duties Design, configure, and develop business processes in Virtuous Raise and HubSpot, selecting the solutions that best meet departmental and institutional objectives.Provide business process support to Virtuous Raise and HubSpot end-users.Advises and consults with Virtuous Raise and HubSpot end-users on business process design, resolves complex operational issues, and recommends process improvements.Partner with the ITS as subject-matter expert, making recommendations on security, integrations, performance monitoring, maintenance, and upgrades for Virtuous Raise and HubSpot.Act as the primary communication link between business stakeholders and the development team, balancing conflicting demands. Required Qualifications: Bachelor's degree preferred, or an equivalent combination of education, training, and experience that meets the requisite technical competencies.Experience managing CRM platforms.Familiarity with RaiseDonors, Virtuous Raise and/or HubSpot.Excellent written and verbal communication.Ability to analyze system performance issues, conduct root cause analysis, and implement or recommend technical solutions.Ability to prioritize and execute multiple initiatives independently. Other Skills: Experience in fundraising operations or higher education advancement.Experience with Blackbaud CRM .Familiarity with database concepts, data mapping, or ETL processes.Open Date: 10/01/2026Open Until Filled: YesSupplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required DocumentsResumeCover LetterOptional DocumentsPIa3bc95ed1bf4-2708
Not specified in the original listing.
Not specified in the original listing.
Hillsdale College is a private liberal arts college located in Hillsdale, Michigan. The institution emphasizes the importance of a classical education and the principles of liberty. Read More