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Digital Banking Specialist

Date Posted: Jun 24, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Hibbing, Minnesota, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026
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Job Description

Overview

The Digital Banking Specialist at Park State Bank is responsible for supporting the administration and daily operations of the bank's consumer digital banking platform, primarily utilizing the Banno Digital Platform. This role focuses on enhancing customer experience by providing support for digital banking services, troubleshooting issues, and collaborating with internal teams to ensure the efficiency of digital services.

Key responsibilities

  • Serve as a subject matter expert for consumer digital banking products and services.
  • Provide support for employees and customers with digital banking needs.
  • Resolve digital banking issues and escalate when necessary.
  • Monitor digital banking reports and perform routine maintenance.
  • Support testing and implementation of digital banking updates.
  • Maintain digital banking procedures and assist with training materials.
  • Gather feedback to improve digital banking products and services.

Required skills

  • 2+ years experience with digital banking platforms, preferably Banno
  • Familiarity with core banking systems, preferably Jack Henry SilverLake
  • Effective communication and collaboration skills
  • Strong analytical and critical thinking skills
  • Knowledge of banking regulations and operational controls
  • Attention to detail and ability to manage multiple priorities

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Park State Bank
East Grand Rapids, Minnesota, United States of America
34 Current Jobs Openings

Park State Bank is committed to providing exceptional, customer-focused banking services. As a trusted financial partner, the bank aims to meet the diverse needs of its clients through personalized solutions and dedicated support. Read More

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