Overview

Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job You will be responsible for designing and developing web and media-based training programs using Instructional Systems and Graphic Design principles to meet learning objectives across Flight Service training programs This role is part of the Flight Service Program Development team within our Flight Service Training group What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Research, create and implement web and media based-training programs for American Airlines flight attendant training Work closely with subject matter experts, team members and the Inflight Manual to ensure training content complies with regulatory requirements, meets customer needs and aligns with the vision of American Airlines Deliver training products within established project deadlines Incorporates full range of media into training programs, including videos, photos and vector graphics Continuously monitor training content for quality assurance by gathering and applying feedback from multiple sources Revise existing web-based training and develop new web-based training in Adobe Captivate, Articulate Storyline 360 and Articulate Rise Produce graphics, photos and videos for training materials using Adobe Creative Suite for editing Provide LMS administration for all web-based training Provide support to learners for web-based training functionality issues All you'll need for success Minimum Qualifications- Education & Prior Job ExperienceBachelor's degree in a relevant field or equivalent experience/training3+ years of relevant experienceIntermediate level skill creating web-based training in Adobe Captivate and/or Articulate StorylineIntermediate level skill developing media and graphics in Adobe Creative SuiteExperience with Learning Management System (LMS) administration Preferred Qualifications- Education & Prior Job ExperienceBackground in adult learning, training development, technical writing or communicationsPhotography and video editing experienceAbility to create vector graphics with Adobe IllustratorBackground in web design and developmentAbility to code HTML and JavaScriptKnowledge of the ADDIE development process & ability to create measurable learning objectives based on Blooms TaxonomyAirline operational experience to comprehend cabin crew and Flight Service terminology and proceduresExperience with SumTotal Learning Management System (LMS) administrationProven record of identifying opportunities for process improvement and implementing solutions Skills, Licenses & CertificationsSelf-motivated and capable of performing tasks promptly with minimum supervisionAbility to produce a quality, error-free product while meeting aggressive project timelinesAptitude for task analysis, reasoning, fact-finding and problem-solvingAbility to concurrently handle multiple responsibilities and projectsExcellent interpersonal skills with experience in team processes What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll ha