Overview

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people.Amazon's AWS Data Centers are a major component of worldwide cloud-computing infrastructure and are industry leading examples of mission critical facilities. The pace, scale, and growth of Amazon's data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity.The Infrastructure Operations organization is looking for an extraordinary individual with proven and tested technical acumen and leadership skills to lead our Data Center Engineering Operations (DCEO) for AMER. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.A DCEO Principal Engineer is one of our most senior leadership roles in the data center environment. As engineers at Amazon we are responsible for achieving a world class uptime for our customers. In this role you will be responsible for leading the overall infrastructure management (e.g. electrical, mechanical, and HVAC systems) and be accountable for delivering operational excellence in the areas of safety, security, availability of an expanding portfolio of AWS data centers. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks innovative solutions to highly complex technical problems. This role reports directly to the Director of AMER Operations.The DCEO Principal Engineer is a leader and evangelist, working with and leading cross-functional teams which include: technical program management, mechanical engineering, electrical engineering, control engineering, supply chain management, operations, end users as well as safety and security teams.The ideal candidate should be able to operate comfortably at an strategic and tactical level. It requires the individual to be able to see the big picture, guide, direct, educate, and develop members of the team while at times shifting to being hands-on on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, transfer controllers, UPS units, PDUs, battery technologies and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, EVAP, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. Additional support equipment includes fire suppression systems, building automation systems, and general facilities equipment.Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) BASIC QUALIFICATIONS - 10+ years of electrical and mechanical facilities maintenance, or 10+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience- Bachelor's degree in Mechanical or Electrical Engineering or a related field- Professional Engineering registration, or 5+ years of managing, analyzing and communicating results to senior leadership experience PREFERRED QUALIFICATIONS - Experience motivating others to meet the daily challenges of an extremely deadline-driven environment- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service- Experience with large-scale technical operations or large-scale compute farms- Experience performing complex business case analysis to justify technical decisions and presenting the justification to managem