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D365 Support Analyst (2681)

Date Posted: Jun 25, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Homewood, Illinois, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 23, 2026
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Job Description

Overview

The D365 Support Analyst at Carl Buddig & Company plays a critical role in ensuring the effective use of Microsoft Dynamics 365 across the organization. This position serves as the primary point of contact for end-users, addressing technical issues, providing support, and enhancing the user experience with D365 to optimize business processes within various departments.

Key responsibilities

  • Provide functional and technical support to end-users by troubleshooting and resolving issues across various D365 modules.
  • Assist in creating user manuals and conducting training sessions to improve D365 system understanding.
  • Monitor D365 for performance issues and work with internal teams or vendors to resolve incidents.
  • Maintain data integrity through routine checks and corrections, and generate necessary reports.
  • Participate in testing new features and system enhancements to ensure alignment with business requirements.
  • Assist with user role management and security settings to ensure compliance and data security.
  • Collaborate with internal stakeholders to identify system improvements and provide solutions.
  • Stay updated on the latest D365 developments and recommend best practices for system optimization.

Required skills

  • 1-3 years of experience with Microsoft Dynamics 365 in a support or analyst role
  • Basic knowledge of D365 modules (Finance, Operations, Sales, Supply Chain)
  • Strong analytical and problem-solving skills
  • Excellent communication skills, both written and verbal
  • Experience with user support, training, and documentation
  • Familiarity with SQL queries, Power Platform (Power BI, Power Apps), and system configurations
  • Ability to prioritize tasks and work independently in a fast-paced environment
  • Experience in ERP system implementations, upgrades, or migrations
  • Familiarity with ticketing/support systems (e.g., ServiceNow, Jira)
  • Certifications such as Microsoft Certified: Dynamics 365 Fundamentals are a plus

What the company offers

  • Medical, Dental, Vision, Life Insurance
  • Flexible spending account (FSA) and Health savings account (HSA)
  • 401(k) Plan with Company Match
  • Vacation and Paid Time Off (PTO)
  • Tuition Reimbursement
  • Potential for a discretionary bonus based on personal and company performance

Skills Required

Company Overview

Carl Buddig & Company
South Holland, Illinois, United States of America
19 Current Jobs Openings

Carl Buddig and Company, a respected name in the meat manufacturing industry, boasts a legacy of over 80 years. Founded as a family-owned company, we have evolved into a leading producer of premium meat products. Our commitment extends to innovation... Read More

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