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Customer Support Representative - Remote

Date Posted: Aug 18, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Omaha, Nebraska, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Nov 16, 2026

Job Description

Overview

We're looking for reliable, motivated individuals to join our expanding virtual team. This position is ideal for someone who enjoys speaking with people, answering questions, and helping others navigate important information. You'll connect with individuals and families through scheduled virtual appointments to discuss available benefit programs. Your focus will be on understanding their needs, providing clear information, and helping them complete the appropriate next steps. You don't need previous industry experience to begin. Training, licensing guidance, ongoing coaching, and continued development are provided. What Your Role Will Include Connect with clients through scheduled phone and video appointments Learn about their questions, needs, and priorities Provide clear information about available benefit programs Help clients complete digital applications and documentation Answer questions and provide additional assistance when necessary Keep client information and records accurate and up to date Participate in virtual coaching and development sessions Who We're Looking For We're interested in individuals who: Communicate confidently and professionally Enjoy interacting with and assisting others Are dependable and able to manage their time effectively Stay organized and pay attention to details Are comfortable working independently from home Can confidently use email, video meetings, and online systems Are coachable and willing to develop new skills Have previous customer service or client-facing experience an asset, but not required What You Can Expect Fully remote work environment Flexible scheduling Training provided from the beginning Assistance with applicable licensing requirements Weekly performance-based compensation Ongoing mentorship and professional development Recognition and incentive opportunities Career growth and leadership opportunities Take the Next Step If you're interested in a people-focused remote career with flexibility, training, and opportunities to grow, we'd like to hear from you. Apply today to learn more about the position and our virtual team.

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

San Francisco, Baja California, United States of America

Spade Recruiting is focused on connecting individuals to remote work opportunities, particularly in customer service and support roles. The company values dependability and a customer-centered approach in its team members. Read More

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