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Customer Support Representative

Date Posted: Jun 28, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Vancouver, Washington, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026

Job Description

Overview

Spectrum is seeking a Customer Support Representative to join their billing team in Vancouver, Washington. This role involves providing excellent customer service by assisting with billing inquiries in a fast-paced call center environment. Successful candidates will demonstrate good listening skills, empathy, and the ability to multitask while working collaboratively with a team.

Key responsibilities

  • Answer inbound phone calls from customers related to billing inquiries
  • Empathize with customers while addressing their billing needs
  • Establish and grow professional relationships with customers
  • Collaborate with management on customer issue escalations
  • Navigate multiple computer programs while speaking with customers

Required skills

  • High school diploma or equivalent
  • 6+ months of customer service experience
  • 6+ months of experience with computers and software applications
  • MS Office proficiency
  • Strong communication and organization skills
  • Time management and problem-solving abilities
  • Empathy and professionalism

What the company offers

  • Comprehensive pay and benefits package
  • Base pay generally between $20.00 and $27.80
  • Opportunities for employment and advancement

Skills Required

Company Overview

Rhinelander, Wisconsin, United States of America

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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