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Customer Support Representative ($20 PH starting)

Date Posted: Jun 30, 2026
: USD 20.00 - USD 20.00
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Job Detail

  • location_on
    Location Riverview, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
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Job Description

Overview

The Customer Support Representative at Spectrum is an entry-level role focused on providing offline support for customer operations. This position involves analyzing and correcting customer account errors, completing various support tasks, and ensuring the accuracy of information while embracing the company's customer-centric values.

Key responsibilities

  • Identify, analyze, and correct errors on customer accounts within multiple systems
  • Own special requests and research needs that contribute to the team's success
  • Complete offline and back office support tasks, such as customer mailings or call logs
  • Interact with customers and coworkers to ensure accuracy of information and requests
  • Contact customers to gather missing information and resolve complex requests
  • Analyze audit or error reports

Required skills

  • High school diploma or equivalent
  • 1+ years of customer service or related experience
  • Knowledge of cable industry products and services, cable billing systems
  • MS Office proficiency
  • Effective communication skills
  • Multi-tasking ability
  • Time management skills
  • Problem-solving skills
  • Bilingual (English and Spanish)
  • Organizational and detail-oriented abilities
  • Adaptable and resourceful

What the company offers

  • Comprehensive pay and benefits package
  • Opportunities for employment and advancement
  • Support for all aspects of employee well-being

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
232 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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