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Customer Support Representative

Date Posted: May 29, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Bradenton, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 29, 2026

Job Description

Overview

As a Customer Support Representative at Spectrum in Bradenton, Florida, you will play a crucial role in enhancing customer experiences by completing offline tasks that support customer operations. This entry-level position requires strong multi-tasking and critical thinking skills while allowing you to make a positive impact on both customers and the company.

Key responsibilities

  • Identify, analyze, and correct errors on customer accounts
  • Own special requests and research needs for team success
  • Complete offline and back office support tasks
  • Interact with customers and coworkers for information accuracy
  • Contact customers to gather missing information and resolve requests
  • Analyze audit or error reports

Required skills

  • High school diploma or equivalent
  • 1+ years of customer service or related customer-facing experience
  • Knowledge of cable industry products and services
  • Familiarity with cable billing systems (CSG/ICOMS)
  • Technical skills in MS Office and data entry
  • Effective communication and problem-solving skills
  • Ability to multi-task and manage time effectively
  • Organized, detail-oriented, adaptable, and resilient
  • Bilingual (English and Spanish) preferred

What the company offers

  • Comprehensive pay and benefits package
  • Opportunities for employment and advancement

Skills Required

Company Overview

Rhinelander, Wisconsin, United States of America

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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