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Customer Support Advocate

Date Posted: May 28, 2026
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Job Detail

  • location_on
    Location United States of America
  • desktop_windows
    Job Type: Remote
  • schedule
    Shift: First Shift (Day)
  • analytics
    Career Level: Department Head
  • group
    Positions: 1
  • calendar_view_day
    Experience: Fresh
  • male
    Gender: Female
  • school
    Degree: Non-Matriculation
  • calendar_month
    Apply Before: Jul 27, 2026
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Job Description

Overview

As a Customer Support Advocate at Taskrabbit, you will focus on creating exceptional customer experiences for clients, Taskers, and partners. Your role will involve prioritizing customer satisfaction through personalized interactions, insights-driven service, and effective problem-solving, all while embodying the company's values of collaboration and innovation.

Key responsibilities

  • Champion customer satisfaction with urgency and genuine care.
  • Understand and respond to customer needs through direct interaction.
  • Analyze customer feedback to improve service delivery.
  • Identify trends in customer inquiries to proactively address needs.
  • Solve customer concerns with a solutions-focused mindset.

Required skills

  • Minimum 1 year of experience in retail, hospitality, or customer service.
  • Exceptional problem-solving skills.
  • Strong ownership and ability to implement effective resolutions.
  • Empathetic and effective communication skills.
  • Detail-oriented with a commitment to high service standards.
  • Ability to work weekends and holidays as needed.

What the company offers

  • Competitive, transparent, and equitable compensation structure.
  • Base pay of $17.50/hour with the expectation of 40 hours/week.
  • Employer-paid health insurance and 401k match with immediate vesting.
  • Generous and flexible time off, including company-wide closure weeks.
  • Stipends for wellness, productivity, education, and IKEA discounts.

Skills Required

Company Overview

Taskrabbit
United States of America
1 Current Jobs Openings

Taskrabbit is a marketplace platform that connects people with Taskers for home tasks like furniture assembly and handyman work. The company values innovation, inclusion, and hard work, and aims to transform lives by building lasting relationships be... Read More

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