Customer Success Manager Sales & Marketing (NY)Are you a dynamic professional passionate about building strong client relationships and driving innovative promotional initiatives? We are seeking a highly motivated Customer Success Manager to join our vibrant team in New York. In this pivotal role, you'll be at the forefront of developing and executing strategic promotion plans that boost client engagement, retention, and overall satisfaction. If you're a collaborative communicator with a knack for organization and a keen understanding of the gaming industry, this is your opportunity to make a significant impact and grow your career in a fast-paced environment. This role is a base salary of $60,000+ commissions. Benefits include Profit Sharing, Medical, dental, and prescription plans, Health and Dependent FSA, LTD, AD&D and Term Life Insurance, 401k, and PTO time. Locations: NY - Watertown, Plattsburgh, Syracuse & AlbanyRequired Skills:Excellent organizational skills with the ability to manage multiple priorities simultaneouslyStrong communication skills, both written and verbal, with the ability to explain complex concepts clearlyAbility to develop and implement promotional strategies within budget constraintsExperience in building and maintaining client relationships and managing stakeholder expectationsAdaptability to changing priorities and environmentProactive problem-solving with a focus on continuous improvementBasic understanding of marketing, CRM operations, and gaming industry KPIs (a plus)Nice to Have Skills:Knowledge of gaming industry trends and KPIsExperience with promotional campaign management and marketing strategy developmentFamiliarity with legal and regulatory requirements related to promotions and marketing activitiesPrevious experience working in a fast-paced sales or client success environmentPreferred Education and Experience:Associate degree or higher in Business, Marketing, Communications, or a related fieldPrevious experience in customer success, sales support, or marketing roles, ideally within the gaming or entertainment industryOther Requirements:Ability to work effectively within budget and regulatory constraintsWillingness to support onboarding and deployment of new initiativesStrong team player with a positive, can-do attitude and enthusiasm for learningIf you're ready to leverage your skills in a challenging and rewarding environment, don't hesitate apply now and make a real difference in our organization! As part of our process, we ask all candidates to complete a short virtual screener. Completing the screener allows us to fast-track your application and submit your information directly to our client for quicker review.
Not specified in the original listing.
Not specified in the original listing.
