Position Summary We are seeking a friendly, organized, and dependable Customer Service Representative to join our team. The ideal candidate will have at least two years of office experience, strong communication skills, and a positive attitude. This position plays a key role in supporting customers by processing orders, answering phones, assisting walk-in customers, and handling account payments. The successful candidate will also be willing to take on additional projects and responsibilities as needed. Schedule Monday through Friday 8:00 AM - 5:00 PM One-hour lunch break Responsibilities Enter and process customer orders accurately and efficiently. Answer incoming phone calls and provide excellent customer service. Assist walk-in customers with inquiries, product information, and order placement. Process payments on customer accounts and maintain accurate records. Resolve customer concerns in a professional and timely manner. Maintain organized customer files and documentation. Communicate effectively with team members and other departments. Perform general office and administrative duties as assigned. Assist with special projects and additional responsibilities as business needs require. Qualifications Minimum of 2 years of office experience required. Strong customer service and communication skills. Proficiency with basic computer applications and data entry. Ability to multitask and prioritize responsibilities in a fast-paced environment. Strong attention to detail and accuracy. Dependable, professional, and team-oriented. Positive attitude and willingness to learn. Flexible and willing to take on additional projects and responsibilities as needed. Required Preferred Job Industries Customer Service
Not specified in the original listing.
Not specified in the original listing.
Sampson-Bladen Oil Company, Inc. is a leader in the North Carolina convenience store and fuel distribution channel. The company focuses on efficiency in its accounting operations and is dedicated to maintaining accurate financial records. Read More