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Customer Service Team Member - Building Materials / Lumberyard

Date Posted: Jul 24, 2026
Yearly: USD - USD

Job Detail

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    Location Danville, Illinois, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
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    Apply Before: Oct 25, 2026

Job Description

Overview

Description: About UsWe are a small, family-owned lumberyard dedicated to providing quality building materials, exceptional customer service, and a welcoming community atmosphere and we are looking to add team members for our new location in Danville! We take pride in providing high-quality building materials, exceptional customer service, and honest relationships with our customers - from local contractors to DIY homeowners. Our team is like family, and we're looking for someone who shares our commitment to hard work, integrity, and friendly service.Position SummaryThe Inside Sales Representative will serve as a key point of contact for customers - helping them select materials, providing quotes, processing orders, and ensuring an exceptional experience from start to finish up to and including, completing the transaction at the point of sale. This role combines product knowledge, communication skills, and attention to detail to support our customers and our sales team.To excel in the Inside Sales Representative role, these qualities are essential:Communication SkillsIntegrityHonestyProblem Solving SkillsTeam PlayerSafety First MentalityPro-Active OutlookIf you are a self-starter with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Both full-time and part-time positions are available Requirements: Acknowledge customers when they walk in the store.Accurately answering questions a customer may have about product.Provide excellent customer service.Take care of customers at the point of sale.Order product for customers if needed, and complete special-order paperwork for product.Order/purchase stock items or special-order material.Be familiar with both stock product and special-order product.Must be able to figure material list and pricing on estimates per customer's request.Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)Efficiently and professionally process computer sales and charges.Assisting customers who require materials from the yard, when called upon.Other duties as assigned by Department Head, Manager, and/or Ownership.Why Join Us?Competitive hourly pay based on experienceFamily-oriented work environmentPotential for overtime during peak seasonsBenefits offered (medical, dental, vision, life, 401k and more!)Paid time off and holidaysEmployee discount on materialsOpportunities for growth and advancementSchedule:Full Time and Part Time Hours AvailableStore Hours: 7:00am - 6:30pm Monday thru Friday (working hours may vary by location / season)Rotating Saturday shifts between 7:00am - 3:00pm; Closed SundayFull Time (40 hours per week, with the potential for overtime as business needs require)Part Time (31 hours a week or less)Experience:Customer Service: 3 years (Preferred)Building materials: 2 years (Preferred)Language:English (Preferred)License/Certification:Driver's License (Preferred)Compensation details: 15-17 Hourly WagePI7f0188ab05b8-9420

Key responsibilities

Not specified in the original listing.

Required skills

  • I.T. & Communications

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Illinois, United States of America

Charles Kirchner And Son Inc is involved in the lumberyard and retail industry, providing essential administrative and customer support services. The company emphasizes a collaborative work environment and values diverse experiences among its applica... Read More

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