Customer Service Specialist I - In Office Henderson / Las Vegas, NV (100% In-Office)$20.50/hr ($21.50/hr for Spanish bilingual candidates)Start Date: June 29, 2026 About the Role EMPLOYERS is seeking a motivated Customer Service Specialist I to join our in-office call center team. In this role, you'll support customers via phone, email, and chat-resolving inquiries efficiently while delivering an excellent customer experience. What You'll Do Handle inbound/outbound calls, emails, and chatsProvide accurate information and resolve customer inquiriesDocument interactions clearly and timelyAssist customers with online systems and account navigationDe-escalate issues through research and effective communicationMeet performance and quality standards Work Environment Full-time, in-office role in Henderson, NVFast-paced call center settingOccasional overtime (voluntary)Must attend 2 full weeks of uninterrupted training starting 6/29/2026 Benefits Competitive pay + bilingual differentialComprehensive benefits package401(k) with company match EMPLOYERS Benefits About EMPLOYERS We're a fast-growing workers' compensation insurance provider known for exceptional service and a strong, employee-focused culture. Our core values-Integrity, Customer Focus, Collaboration, and Innovation-drive everything we do. About EMPLOYERS What We're Looking For 1+ year of call center or office-based customer service experienceStrong multitasking and communication skillsDetail-oriented with solid PC skills (Outlook, Word, Excel)High School diploma or GED Required: Bilingual English/SpanishPreferred:Call center software or CRM experience (Five9 a plus)Insurance or Workers' Compensation knowledgeAssociate's degreeCompensation details: 20.5-21.5 Hourly WagePI7a6a283f7a2a-1102
Not specified in the original listing.
Not specified in the original listing.
EMPLOYERS is a fast-growing workers' compensation insurance provider known for exceptional service and a strong, employee-focused culture. Their core values—Integrity, Customer Focus, Collaboration, and Innovation—drive everything they do. Read More