One million success stories. Start yours today.

Customer Service Specialist I - 100% IN OFFICE (Henderson, NV)

Date Posted: Jun 23, 2026
Yearly: USD - USD
Apply Now

Job Detail

  • location_on
    Location Las Vegas, Nevada, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Overview

EMPLOYERS is looking for a motivated Customer Service Specialist I to join their in-office call center team in Henderson, NV. This full-time role involves supporting customers through various channels while delivering a high standard of customer service.

Key responsibilities

  • Handle inbound/outbound calls, emails, and chats
  • Provide accurate information and resolve customer inquiries
  • Document interactions clearly and timely
  • Assist customers with online systems and account navigation
  • De-escalate issues through research and effective communication
  • Meet performance and quality standards

Required skills

  • 1+ year of call center or office-based customer service experience
  • Strong multitasking and communication skills
  • Detail-oriented with solid PC skills (Outlook, Word, Excel)
  • High School diploma or GED
  • Bilingual English/Spanish
  • Call center software or CRM experience (Five9 a plus)
  • Insurance or Workers' Compensation knowledge
  • Associate's degree

What the company offers

  • Competitive pay + bilingual differential
  • Comprehensive benefits package
  • 401(k) with company match

Skills Required

Company Overview

EMPLOYERS (NYSE: EIG)
Las Vegas, Nevada, United States of America
10 Current Jobs Openings

EMPLOYERS is a fast-growing workers' compensation insurance provider known for exceptional service and a strong, employee-focused culture. Their core values—Integrity, Customer Focus, Collaboration, and Innovation—drive everything they do. Read More

Google Map

Related Jobs